16293794 CANADA INC
Online Grocery Delivery Service – Ontario, Canada
Effective Date: May 17, 2026
16293794 CANADA INC (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and grocery delivery services in Ontario, Canada.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Identification Information
- Full name
- Email address
- Phone number
- Billing address
- Delivery address
Account Information
- Login credentials
- Order history
- Saved preferences
- Wishlist or cart data
Payment Information
Payments are processed through secure third-party payment providers. We do not store full credit card or payment details on our servers.
Device and Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Cookies and usage data
Location Information
We may collect location data to:
- Provide delivery services
- Improve delivery accuracy
- Show nearby service availability
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Manage customer accounts
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Personalize user experience
- Detect fraud and unauthorized activities
- Comply with legal obligations
- Send promotional offers and marketing communications (with consent where required)
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Analyze website traffic
- Improve website functionality
- Support marketing and advertising activities
You can control cookie preferences through your browser settings.
4. Sharing of Information
We may share your information with:
Service Providers
Third-party partners assisting with:
- Payment processing
- Delivery logistics
- Website hosting
- Marketing services
- Customer support
Legal Authorities
We may disclose information if required by law or to:
- Protect our legal rights
- Prevent fraud
- Respond to lawful requests
Business Transfers
In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.
We do not sell personal information to third parties.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
However, no online system can guarantee complete security.
6. Retention of Information
We retain personal information only as long as necessary to:
- Fulfill business purposes
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
7. Your Privacy Rights
Subject to applicable Canadian privacy laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw marketing consent
- Request information about data usage
To exercise these rights, contact us using the information below.
8. Marketing Communications
You may receive promotional emails, SMS messages, or offers from us.
You can unsubscribe at any time by:
- Clicking the unsubscribe link
- Contacting customer support
Order-related communications may still be sent even if marketing communications are disabled.
9. Third-Party Services and Links
Our platform may contain links to third-party websites or services.
We are not responsible for:
- Third-party privacy practices
- Content
- Security policies
Users should review third-party privacy policies separately.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
11. International Data Transfers
Your information may be processed or stored outside your province or country where service providers operate, subject to applicable legal protections.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on our website with a revised effective date.
Continued use of our services after updates constitutes acceptance of the revised policy.
13. Contact Us
For privacy-related questions or requests, please contact:
16293794 CANADA INC
Ontario, Canada
Email: privacy@[yourdomain].com
Phone: [Your Contact Number]
